Unified Communications (VOIP )

Enterprises of all sizes depend on unified communications solutions and technology that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive. UC also offers an open software platform for quickly developing multi-vendor Unified Communications and Communications Enabled Business Process (CEBP) applications. Avaya provides solutions and supporting services directly and through its channel partners.

  1. How Mobility Shapes the Future of Collaboration

    Mobile collaboration is changing the way we work, learn and operate. Explore trends and stats in specific industries.

  2. Mobile Solutions Connect Information Workers to Collaboration and Innovation Processes

    This Forrester Consulting survey reveals that 50% of information workers are working away from the office, part of an ever growing trend to mobility. To keep collaboration flowing, and to protect productivity and customer service, businesses are incorporating mobile and video technologies into business processes.

  3. Leadership Guide to Mobile Collaboration/BYOD

    UC explores how enterprises are adapting as users, customers and partners bring their own mobile devices into the workplace. Integrating mobility into business processes holds enormous potential to revolutionize the way businesses operate. But success depends on using trusted partners and best practices in developing security, management and control policies.

  4. The Rise of Video-Enabled Innovation will Power Corporate Growth

    A recent Forrester Consulting survey explores the tangible and intangible benefits of fully deploying video conferencing to all users. The most common benefits cited are increasing collaboration between employees and improving workforce productivity. However, the report also explores business continuity success, travel reductions and replicating face-to-face interactions in both small and large groups.