Privacy Policy
Last updated: September 1, 2025
This Privacy Policy is designed to be clear and easy to understand. It explains what information we collect, how we use it, and your rights regarding your personal data when you use our website, Sysnet System and Solutions, accessible at www.sysnet.com.sg (our "Service").
By using our Service, you agree to the collection and use of your information as described in this policy.
Who We Are and What We Mean
Definitions
- You/User: The individual using our Service. If you are in the Singapore, you may also be called the Data Subject.
- The Company (We, Us, Our): SYSNET SYSTEM AND SOLUTIONS PTE LTD, based in Singapore.
- Data Controller (GDPR): This is us, the Company, as we determine why and how your Personal Data is processed.
- Personal Data: Any information that can identify you (e.g., name, email, location).
- Service Provider: A third party (like an analytics company) that processes data on our behalf.
- Usage Data: Data collected automatically when you use the Service (e.g., your IP address, pages visited).
- Cookies: Small files stored on your device that help our website remember things about your visit.
- PDPA: The Personal Data Protection Act 2012.
The Information We Collect
1. Personal Data You Provide
When you use our Service (for example, creating an account or contacting us), we may ask for information that can be used to contact or identify you. This may include:
- Email address
- First and last name
2. Usage Data (Collected Automatically)
When you access our Service, we automatically collect data sent by your device, which helps us understand how the Service is used. This includes:
- Your device's IP address.
- The type of browser and operating system you use.
- The pages you visit on our site and the time you spend there.
- Unique device identifiers.
3. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies (like tags and scripts) to track activity and store certain information.
- You can refuse Cookies via your browser settings, but please note that some parts of our Service may not work correctly if you do.
- We use different types of Cookies, including those necessary for the Service to function, those to remember your preferences (like language), and third-party ones for tracking and performance analysis (like traffic monitoring).
How We Use Your Personal Data
We use your data for several key purposes:
- To provide and maintain our Service and monitor its usage.
- To manage your Account and registration as a user.
- For contract performance, such as processing a purchase you make.
- To contact you with updates, information, and service-related communications (via email, phone, or push notifications).
- To send you news, special offers, and general information about our other goods, services, and events—unless you choose to opt out.
- To manage and respond to your inquiries and requests.
How We Share Your Personal Data
We may share your information in the following situations:
- With Service Providers: We share data with third parties (like analytics or email marketing firms) so they can perform tasks on our behalf. They are obligated not to use your data for other purposes.
- With Our Affiliates: We may share information with companies that are under common control with us, and they must adhere to this Privacy Policy.
- With Business Partners: To offer you specific products, services, or promotions.
- During Business Transfers: Your data may be transferred in connection with a merger, acquisition, or sale of assets. We will notify you if this happens.
- For Legal Requirements: We may disclose your data if required by law, court order, or if necessary to protect our rights, property, or the safety of our users.
International Data Transfer and Security
Data Transfer
Your information may be processed in locations outside of your own jurisdiction, including where our Company or Service Providers are located. By submitting your data, you consent to this transfer. We take reasonable steps to ensure your data is treated securely.
Security
We strive to use commercially acceptable methods to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Specific Privacy Rights
PDPA Rights for Individuals in Singapore
- Access the data we hold about you.
- Correct inaccurate data.
- Delete your personal data (the "Right to be Forgotten").
- Object to the processing of your data.
- Withdraw your consent at any time.
Note: We do not sell personal information in the traditional sense. However, certain third-party tracking technologies we use (like advertising partners) may be considered a "Sale" under the PDPA.
How to Exercise Your Rights
To exercise any of these rights, please contact us directly using the information provided at the end of this policy.
Other Important Information
Do Not Track (DNT) Policy
Our Service does not currently respond to Do Not Track (DNT) signals from web browsers.
Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you believe we have, please contact us immediately so we can remove the data.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top. We may also notify you via email or a prominent notice on our Service.
Contact Us
If you have any questions about this Privacy Policy, please contact us.[email protected]
